Our Patient Review Process

At Spine Team Texas, our first goal is to ensure our patients are as comfortable as possible. That's why our friendly physicians and nurses are trained to provide expert back and neck care utilizing a simple, yet comprehensive, process for on-boarding our patients.

Our Patient Review Process

At Spine Team Texas, our first goal is to ensure our patients are as comfortable as possible. That’s why our friendly physicians and nurses are trained to provide expert back and neck care utilizing a simple, yet comprehensive, process for on-boarding our patients.

How We Handle Referrals from Your Physician

Because ninety percent of all patients do not require surgical intervention when it comes to spine care treatment, Spine Team Texas offers a TRUE multidisciplinary approach with all four specialties, including physical medicine and rehabilitation, anesthesiologists specializing in spine pain management, spine surgeons including neuro & ortho spine specializing in minimally invasive surgery. When we receive a referral from your physician, we want to match the best care and service possible with the most efficient and cost effective method for you. Our goal is to eliminate the need for additional visits, added co-pays, lost time from work due to additional appointments, and the potential delay of spine care being delivered.

Our Inbound Patient Process

When we receive a referral, we will contact you to schedule your appointment. Our scheduler will collect relevant clinical information such as clinic notes and diagnostic testing results. The scheduler will then complete a brief questionnaire over the phone and set an appointment for you with a non-surgical physician (physiatrist specializing in spine or anesthesiologist specializing in spine pain management). If you have imaging that you are providing us prior to your appointment, one of our intake nurses will review your information, including imaging, to confirm that you have been placed with the best provider for your current situation. If the nurse determines that your imaging indicates you need an advanced provider, such as a surgeon, they will adjust your appointment to place you with the appropriate provider based on that determination. This triage process helps us to ensure that you are immediately placed with the best physician for your current back and spine situation.

Your Health History & Consultation

One of the most important skills the Spine Team Texas staff maintains is the ability to listen to our patients. That’s why when you first visit our facility, you’ll have the opportunity to share your unique symptoms, personal medical history, and more, through our in-depth consultation process. During the conversation, we may ask you a few questions, such as:

When did your neck or back pain begin?

What increases or decreases your back and neck discomfort?

Is your back or neck pain better or worse in the morning or evening?

Through this process, we’re able to better understand your individual symptoms and assess which of our physicians would be best to conduct your physical examination.

Diagnostic Testing & Physical Exam

During the physical examination portion of your visit, one of our spine-specialized physicians will perform an extensive evaluation to assess your overall physical health, including your state of flexibility, muscular fitness and current bone and nerve condition. We do this by performing a series of diagnostic procedures such as:

Skeletal X-rays

  • MRI or CT scans
  • Electromyography
  • Bone scans
  • Discography

Customized Treatment Plan

After our physicians have thoroughly assessed your symptoms and examination results, we will work together with you to create a customized back and neck treatment plan based on our findings. These personalized back and neck treatment options may include one or more of the following components:

Spine-focused physical therapy: a customized treatment program.

  • Manual therapy: a physical therapist will provide hands-on movements to vertebrae and soft tissue areas to help relieve back and neck
  • Injections: Pain-relieving injections provide a bridge to physical therapy and can offer the physician important information about the problem.
  • Minimally invasive spine surgery: a neurosurgeon will make a small incision to treat the problem, often on an outpatient basis.

Meet Your Team

Why settle for a single doctor when you can have a team of spine experts? Our unique approach to diagnosis and treatment ensures you get multiple point-of-views, especially in complex cases.

team circles

Meet Tom Winders


For a while, the only place Tom Winders could get a decent night’s sleep was on his living room love seat, where he could position his back just right. That’s when he knew something had to be done.
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Start Your Journey to Pain Relief

Here’s what you need to do.

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1. Request Appointment

Click the button below to book an appointment with our team.
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2. Meet with a Doctor

You’ll meet with one of our award-winning doctors to determine the best treatment plan for you.
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3. Take Control

Once you implement our treatment plan, you’ll begin to experience pain relief.

Find a Location

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1545 East Southlake Boulevard
Suite 100
Southlake, TX 76092

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3142 Horizon Road
Suite 100
Rockwall, TX 75032

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10900 Founders Way
Suite 101
Fort Worth, TX 76244

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3661 North Plano Road
Suite 2200
Richardson, TX 75082

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1305 Airport Freeway
Suite 406
Bedford, TX 76021

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1120 Raintree Circle
Suite 110
Allen, TX 75013

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3060 Communications Parkway, Suite 100
Plano, TX 75093

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1970 West University Drive, Suite 210
Prosper, TX 75078

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